Frequently Asked Questions

To enroll in a course, browse our course catalog, select the course you're interested in, and click the "Enroll Now" button. You'll be guided through a simple checkout process where you provide your contact information and payment details.

We accept all major credit cards including Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment system.

Once you purchase a course, you have lifetime access to all course materials. You can learn at your own pace and revisit the content whenever you need to refresh your knowledge.

Yes, we provide a certificate of completion for each course you finish. Certificates are available for download in PDF format and can be shared on professional networks like LinkedIn.

You need a computer or mobile device with internet access and a modern web browser. Specific software requirements, if any, are listed in each course's requirements section. Most courses can be completed with free software.

We offer a 30-day satisfaction guarantee. If you're not happy with your course within 30 days of purchase, contact our support team for a full refund. Please refer to our Terms of Service for complete refund policy details.

Prerequisites vary by course and are clearly listed on each course page. Some beginner courses have no prerequisites, while advanced courses may require prior knowledge or experience in the subject area.

You can reach our support team through the contact form on our website, by email at [email protected], or by phone at +1 (323) 904-1847. Our support hours are Monday-Friday 9 AM-6 PM PST, Saturday 10 AM-4 PM PST.

Yes, our platform is fully responsive and works on smartphones and tablets. You can access your courses, watch videos, and complete exercises on any device with internet access.

We offer special pricing for organizations and groups. Please contact us directly to discuss your training needs and we'll provide a customized solution for your team or organization.

We regularly review and update our course content to ensure it remains current and relevant. Updates are made as needed based on industry changes, new technologies, and student feedback.

Course materials are designed to be accessed online through our platform. While some resources like PDFs may be downloadable, video content is streamed to ensure you always have access to the most current version.